1. General Financial Terms (Applicable to All Services)

1.1 All services must be paid in full before work begins unless written payment arrangements have been approved by management.
1.2 All payments are final and non-refundable once service has started.
1.3 Government fees, third-party fees, and processing charges are always separate and the Client is responsible for them.
1.4 Payments confirm acceptance of all Terms & Conditions and this Policy.
1.5 Chargebacks or payment disputes result in immediate termination and legal action.
1.6 Payment methods accepted:

2. Marriage Services – Payment Rules

Applies to:

Payment Policy:

2.1 Full payment is required at the time of booking.
2.2 No ceremony date is reserved until payment clears.
2.3 Fees for travel, customized scripts, rush registration, or after-hours ceremonies may apply.
2.4 Government fees (marriage licence, certificates) are not included in Ontaris fees.
2.5 No refund if:

2.6 Rescheduling may require a rescheduling fee and is subject to availability.

3. Business Registration & Corporate Services – Payment Rules

Includes:

Payment Policy:

3.1 100% payment is required before filing any business document.
3.2 NUANS fees, government filing fees, and corporate supplies are separate costs.
3.3 If the Client provides incorrect information causing rejection, no refunds apply.
3.4 Any changes after forms are filed require new fees.
3.5 CRA or ServiceOntario delays do not qualify for refunds.

4. OSAP, Education & Academic Support – Payment Rules

Includes:

Payment Policy:

4.1 Payment is required prior to document review or submission.
4.2 OSAP approval or denial is fully under the Ministry’s authority — no guarantees.
4.3 No refund if:

4.4 Additional work (letters, appeals, corrections) may require separate fees.

5. Branding, Design & Digital Media – Payment Rules

Includes:

Payment Policy:

5.1 Minimum 50% deposit is required; the remainder must be paid before final delivery.
5.2 All drafts, concepts, and preliminary work are non-refundable.
5.3 Final files are delivered only after full payment.
5.4 Client delays in providing content extend timelines.
5.5 Additional revisions beyond the original scope have extra fees.
5.6 Hosting, domains, and digital subscriptions are separate third-party costs.

6. Matchmaking & Relationship Services – Payment Rules

Includes:

Payment Policy:

6.1 Fees must be paid before profile activation.
6.2 All matchmaking payments are non-refundable due to service-based labour.
6.3 Compatibility is not guaranteed.
6.4 Events canceled by the Client are non-refundable.
6.5 Additional introductions or premium filters may require new fees.

7. Immigration Form Assistance (Non-Legal) – Payment Rules

Includes:

Payment Policy:

7.1 Payment is required before beginning form preparation.
7.2 IRCC decisions, timelines, and outcomes are not guaranteed.
7.3 No refunds if:

7.4 Additional forms or corrections require separate fees.

8. Legal/Commissioner/Consular Services – Payment Rules

Includes:

Payment Policy:

8.1 Full payment is due prior to scheduling or signing.
8.2 No refund if the Client does not bring proper ID or correct documents.
8.3 Each document or signature is billed separately.
8.4 Additional documents require new fees.

9. Media Production & Advertising Content – Payment Rules

Includes:

Payment Policy:

9.1 A deposit is required to book production dates.
9.2 Cancellations within 72 hours are non-refundable.
9.3 Reshooting, new footage, or advanced editing requires extra fees.
9.4 Raw files are not provided unless explicitly included in the service agreement.

10. Additional Fees (Applicable to All Services)

All additional fees are non-refundable.